Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns.
VIVIDAPHOT or PADDLE.COM will appear on your credit/debit card statement.
Your payment information will not reach our servers but will directly be processed by Paddle.com in the most secure way. Paddle is is PCI DSS SAQ A Compliant and one of the most trustworthy company in the world: your payment and data will be safe.
Of course you are welcome to also contact us for all customer support inquiries and we will forward your requests to Paddle if needed.
Paddle accept purchases via credit card: in particular
Prices in our catalog do not include applicable VAT and taxes because it’s Paddle that will process, add and collect VAT and taxes in the checkout.